dialup FAQs

Access

From what locations is DIALix available?

DIALix is available at a local call from around Australia, via a single national number. Your call is answered by our dialup service in the nearest Call Collection Area (CCA), in one of 66 different zones around Australia.

The call answering points are as follows. (Note that even if you are not exactly in one of these areas, your call will be routed to the nearest POP and is still a local call charge.)

Adelaide Albury Alice Springs Armidale Ballarat Bathurst Bega Bendigo Brisbane Broken Hill Broome Bunbury Bundaberg Cairns Campbelltown Canberra Coffs Harbour Darwin Dubbo Gawler Geelong Geraldton Gisborne Gladstone Gosford Goulburn Grafton Griffith Hobart Kalgoorlie Karratha Katanning Kawana Waters Launceston Lismore Mackay Maroochydore Maryborough Melbourne Mildura Morwell Mount Gambier Mount Isa Murray Bridge Newcastle Nowra Orange Penrith Perth Port Augusta Port Macquarie Richmond Rockhampton Rockingham Shepparton Southport Sydney Tamworth Taree Toowoomba Townsville Wagga Wagga Wangaratta Warragul Warrnambool Wollongong

What is the call charge for an 0198 number?

0198 numbers must be charged as a "low cost call" (currently around 25 cents) by all Australian telcos. If your normal local calls cost less than 25 cents from your phone company, calls to 0198 numbers will normally be at the same price as any ordinary local call - but you may wish to check with your phone company in case they happen to do something odd, e.g. charge 15 cents for normal local calls but 25 cents for 0198 for some reason. If you find any problems in this regard please let us know.

Please note that if you are calling from a hotel, hospital or similar situation where your calls are not billed to you directly by a telco, you should check to see what call charge will apply. (This should also be a normal local call charge, but as these organisations are not obliged to charge such calls at a local call price you should check first just in case.)

What is the dialup number to access DIALix?

The Australia-wide dialup number to access the DIALix ISP service is 0198 333 887.

The DIALix 56K service is a true national roaming service. All DIALix accounts work from any of our POPs, and your call will automatically be answered by our nearest POP. So if you are travelling just dial in as usual on the 0198 333 887 number and use the Internet as normal.

What is the history of DIALix?

DIALix was conceived in a suburban garage in Woodlands, a suburb of Perth, Western Australia, in late 1989. DIALix offered modem dial-up access to a commercial Unix system - at a famously low price of 1 cent per minute.

Soon afterwards, DIALix obtained a UUCP (email and Usenet news only) connection to the outside world by way of AARNet (the Australian Academic and Research Network), providing email access for the first time to many Perth residents. In doing so, DIALix was arguably the first business in Australia providing Internet access to Australians outside of the academic environment.

DIALix was unique and inexpensive enough to attract customers from not only Perth but also the other states of Australia and even overseas - all calling long distance into the single Perth POP. For a while in the early 1990s, the main Internet connection for Indonesia was a phone call into DIALix!

In 1992, DIALix expanded east with the installation of a POP in Sydney, providing local call access to a whole new market at a time when ISPs were very few in number.

By 1994, DIALix had established sites in the five mainland Australian states and the ACT.

On 1 January 2000, many aspects of the DIALix business including the "DIALix" name and rights to collect revenue from the DIALix customer base post-January 1 were acquired by Sublime IP (known back then as JustNet), a company with a close association with DIALix during its early years (most notably as publisher of the original DIALix User Guide).

Under new ownership, DIALix upgraded all services to full 56K modem access, introduced a number of new dial-up locations to extend DIALix's reach, added new facilities including more flexible pricing plans, easier ways to pay and much more detailed account management information. National roaming is now available for all accounts. Broadband services have also been introduced in more recent times.

DIALix continues to operate as an ISP business and now claims over 21 years of continuous service to the Australian public providing quality Internet access.

Email

What are the email settings for DIALix?

For dialup accounts

Incoming (POP3) Mail Server is mail.dialix.com.au

Outgoing (SMTP) Mail Server: mail.dialix.com.au

For broadband ADSL accounts

Incoming (POP3) Mail Server: mail.dialix.com.au

Outgoing (SMTP) Mail Server: mail.adsl.dialix.com.au

How do I check my DIALix email via the web?

To log in to Sublime IP Webmail go to webmail.sublimeip.com in your web browser and enter your mailbox username and password.